Pre-Sales Service

A professional team interprets national policies, tax incentives, regulatory requirements, etc. related to cross - border trade, provides clear policy guidance for enterprises, and answers enterprises' questions regarding policies.

Tailor - made settlement plans according to the scale, business type, and development needs of enterprises, including office space selection, warehousing space planning, and functional section connection, etc., to ensure the plan is in line with the actual situation of the enterprise.

Rely on the logistics resources of the park to provide enterprises with efficient logistics and transportation solutions, including domestic transportation, international shipping, air freight, etc., track the cargo transportation status in real - time, and promptly handle problems during transportation.

Cooperate with multiple banks and payment institutions to provide enterprises with safe and convenient cross - border payment services, solve the payment problems of enterprises in cross - border transactions, and ensure smooth capital settlement.

Provide enterprises with the use support of the cross - border live - streaming base, including equipment debugging, live - streaming scene layout, etc., and at the same time provide live - streaming skill training, anchor resource connection, etc., to help enterprises carry out live - streaming e - commerce business.

For problems such as return and exchange of goods, quality disputes, etc. that occur in the after - sales link of enterprises, assist enterprises in communicating and coordinating with overseas customers, provide professional solutions, and protect the legitimate rights and interests of enterprises and customers.

Regularly provide enterprises with business data statistical analysis reports, including sales data, logistics data, customer feedback, etc., and provide operation optimization suggestions for enterprises based on the data, helping enterprises improve their business level.

Irregularly organize industry training, experience exchange meetings, etc., invite successful enterprises to share experiences, provide a learning and communication platform for enterprises, and promote cooperation and common development among enterprises.